Contact Us

It’s about time you called. We’ve been expecting you.

You can contact a friendly representative by, phone, email, online chat, fax, or snail mail. And if you’re up for the thrill, you can stop by one of our branch locations and talk to us in person the old-fashioned way!

Telephone Information

Toll-Free: 800.342.9278
Wichita Metro Area: 316.683.1199
Junction City: 785.579.5700
Lawrence: 785.856.7878

Fax Information:


Mailing Address

Meritrust Credit Union
PO Box 789757
Wichita, KS 67278-9757

Call-24 – Phone Banking


Visa Credit Card Activation, Report Lost/Stolen Card or Change PIN


Lost or Stolen Debit Card

During Business Hours: 800.342.9278
After Hours (Debit Cards): 866.861.5408
option 1 to activate a new card
option 2 to block a lost or stolen card

NEVER E-mail your account numbers, PIN or social security number. E-mail is NOT SECURE. Use our home banking product to send us secure information. If you can not access our home banking site, call us, fax us or send us an E-mail with your name and phone number only.

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