Target Credit and Debit Card Compromise

Due to the recent compromise at the retailer Target, Meritrust Credit Union has received notification from Visa International regarding potentially affected Meritrust credit and debit cardholders.

Meritrust is mailing potentially affected members a letter with these steps to take to avoid any fraudulent activity.

  • To avoid any possible fraudulent activity on the members’ account, we recommend members receiving the letter contact Meritrust to block potentially affected debit and/or credit card(s). If you receive a letter, you may block your Meritrust debit or credit card at a branch and have a new card instantly issued. Or, please call us at 316.683.1199 or toll free at 1.800.342.9278 to have a new card mailed to you.
  • For your protection, if you receive a Target compromise letter and your card is not blocked within 30 days from the date of the letter, Meritrust will block the card to avoid fraudulent activity.
  • This was not a compromise at or by Meritrust Credit Union.
  • Meritrust has ongoing fraud monitoring measures in place to protect member accounts. While fraud resulting from data compromise is rare, we recommend members review monthly statements carefully and call Meritrust immediately in the case of suspicious or unauthorized activity. Members are not liable for fraudulent charges to their Visa debit or credit cards.

Our apologies for any inconvenience. Please contact Meritrust at 316.683.1199 or toll free at 1.800.342.9278 with any questions or concerns regarding the Target compromise affecting your Meritrust debit or credit card.

 


6 comments

  1. I appreciate all the credit union is doing to protect our credit/credit cards. Last evening on the national news it was reported that there are more individuals than originally thought to have had their credit information taken at the Target hacked system. Also reported is that the hackers have begun to open credit cards with other institutions and gone on spending sprees racking up thousands of dollars with these new accounts. Does Meritrust have a complete list of all the cards that were compromised from Visa International at of this date? We are concerned since a purchase was made in early September of 2013 at Target; it was a bridal shower gift – we don’t shop at Target as a rule. I do check our accounts nearly every day online. Is there is anything we need to do other than wait to see if we are on the list of potential customers whose card information was compromised?
    Thank you for everything Meritrust does to protect our accounts. I would not bank anywhere else.

    • Hello, Gerald and Sue.

      Thank you for reaching out to us. We are glad to hear you are having an excellent member experience, and we appreciate the opportunity to be of service to you.

      Visa has been actively investigating and working to notify card issuers, including Meritrust, of updates regarding potentially affected Visa accounts. At this point, we have received two lists of potentially affected members, but because of the large quantity of accounts, there is a possibility we will receive additional lists over the next few weeks. We have notified through mail all potentially affected members currently on the list. Protecting members’ accounts is our top priority, so we will notify any additional potentially affected members as updates are received from Visa.

      At this point, the credit cards most likely to be affected were used at Target mid-November through mid-December, so hopefully your September purchase was not a part of the breach. However, you’re doing the right thing to monitor your accounts on a regular basis using your Meritrust Online Banking. You should also check your credit report (you can do so for free at annualcreditreport.com) at a minimum every six months to make sure there’s no suspicious activity on your credit.

      Although the PIN numbers the Target hackers received were encrypted and have not been compromised, it’s a good idea to reset the PIN number at this time if you have a debit card. For all your accounts and cards, make PINs, passwords and user IDs complex enough to prevent them from being guessed.

      Meritrust has ongoing fraud monitoring measures in place to protect member accounts, but if you have any questions or notice suspicious activity on your accounts, please don’t hesitate to contact us.

      Have a great week!

  2. after you change the debit card number will refund coming from a return be show in your account that was bought on the orginal card ?

    • Hi Linda,

      Yes, that’s correct. If you get a new debit card but return an item to the store, it will post to the account on the original card. Thanks for your question and for the opportunity to serve you.

      Happy holidays!

  3. Thank you soooooooo much! I wasn’t sure what to do and will be coming in to get a new debit card and change my pin as I have a Target Debit card attached to my existing Meritrust debit card.
    Thank You for Looking out for Me
    Irene Rousseau/ rousse33614@gmail.com

    • Hi Irene,

      Sounds like you’re on the right track. If you receive a letter from Meritrust regarding the Target compromise or if you are just concerned as you’ve used it recently at Target, getting set up with a new card is the best thing to do! Thanks for your comment and for the opportunity to be of service to you.

      Happy holidays!

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